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Create a New User

This guide walks through the process of creating a new user in Exigo.

Prerequisites

  • An active Exigo account with Administration access
  • Access to login.exigo.com

Step 1: Log In

Navigate to login.exigo.com and enter your Username, Password, and Company name, then click Sign In.

Login page

If multi-factor authentication (MFA) is enabled on your account, you will be prompted to select a delivery method (SMS or Email) and enter the 6-digit code you receive before proceeding.


Step 2: Navigate to the Users List

Once logged in, you will land on the Dashboard. In the left-hand sidebar, expand the Administration section and click Users.

Dashboard

This opens the Users list, which shows all existing users along with their username, name, department, status, and email.


Step 3: Click "Add User"

At the top of the Users list, click the ADD USER button.

Users list with Add User button

An Add User dialog will appear with three tabs: General, User Menu, and User Info.


Step 4: Fill in the User Details

On the General tab, fill in the required fields:

Field Description
Login The username the new user will use to sign in
First Name User's first name
Last Name User's last name
Password Initial password for the account
Confirm Re-enter the password to confirm
Warehouse Assign a warehouse (defaults to Main)
Department Assign the user to a department
Timeout Session timeout in minutes (defaults to 30)

Add User form filled in

Once all required fields are filled, click ADD USER.


Step 5: Confirm the User Was Created

After submitting, you are returned to the Users list. The dialog closes automatically upon success.

Back on the Users list after creation

Use the Username search box to filter the list and confirm your new user appears.

New user visible in the filtered list


Step 6: View the New User's Profile

Click VIEW next to the new user to open their profile. The User Details section confirms all the information that was entered during creation.

New user's profile page

From this page you can further configure the user by modifying their details, security permissions, or data gateway access.